Can I receive a refund?

Created by Felipe S., Modified on Thu, 29 Aug at 11:33 AM by Felipe S.

Guardarian can issue refunds only under specific circumstances. Due to market conditions, we cannot provide a comprehensive list of cases where a refund is guaranteed.


Refunds are not possible in the following situations:

  • The order is completed, and the crypto funds are already on the blockchain.
  • The order has fully passed the exchange stage.
  • To determine if a refund is possible for your exchange, please contact our support team.

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