Basics

Does Guardarian have limit on minimal amounts?
Guardarian has a minimum purchase limit of 75 EUR and a daily limit of 5000 EUR. When you are creating your exchange, if you enter an amount that we will n...
Fri, 21 Jan, 2022 at 1:36 PM
Does Guardarian have limits on maximal amounts?
Guardarian has a daily maximum exchange limit of 5000 EUR. The monthly limit is 15 000 EUR When you are creating your exchange, if you enter an amount that...
Fri, 21 Jan, 2022 at 1:38 PM
How do I create an exchange?
How do I create an exchange? The exchange process begins on the front page of Guardarian. Important! Before you proceed, please be sure that the URL in yo...
Fri, 21 Jan, 2022 at 1:49 PM
How fast will my exchange be completed?
The exchange process speed depends on the cryptocurrency network speed and your preferred payment method. Card payments are usually faster, taking only min...
Fri, 21 Jan, 2022 at 1:41 PM
Where can I check the status of the transaction?
When a purchase is created through our website, you will be automatically redirected to your exchange’s page. The link will look like this: https://guardar...
Wed, 9 Dec, 2020 at 10:54 AM
What is an expected exchange rate?
The expected exchange rate is considered as the rate at the moment of calculation. The process of receiving your deposit and confirmation of a transaction t...
Fri, 21 Jan, 2022 at 2:53 PM
Can I receive a refund?
Guardarian can make a refund only under certain circumstances.  Due to the market specifics, we are unable to provide you a full list of cases where a refun...
Wed, 9 Dec, 2020 at 11:02 AM
How do I contact support?
There are two options for contacting us. By creating a ticket via our helpcenter. Please Enter your email address and specify the description of the ques...
Wed, 9 Dec, 2020 at 11:08 AM
What payment methods does Guardarian offer?
At Guardarian, you can make payments with your preferred method.  We offer Instant SEPA bank transfers, as well as SWIFT or Visa/MasterCard payments.
Fri, 21 Jan, 2022 at 1:47 PM