Basics

Does Guardarian have limit on minimal amounts?
Guardarian has a minimum purchase limit of 200 EUR, but the daily limit of 2000 EUR. When you are creating your exchange, if you enter an amount that we wi...
Wed, 9 Dec, 2020 at 10:45 AM
Does Guardarian have limits on maximal amounts?
Guardarian has a daily maximum exchange limit of 2000 EUR. The monthly limit is 20000 EUR When you are creating your exchange, if you enter an amount that ...
Wed, 9 Dec, 2020 at 10:46 AM
How do I create an exchange?
How do I create an exchange? The exchange process begins on the front page of Guardarian. Important! Before you proceed, please be sure that the URL in yo...
Wed, 9 Dec, 2020 at 10:51 AM
How fast will my exchange be completed?
The exchange process speed depends on the currency network speed and SEPA transfer speed. In working days it usually takes 3-6 hours to make an exchange. I...
Wed, 9 Dec, 2020 at 10:52 AM
Where can I check the status of the transaction?
When a purchase is created through our website, you will be automatically redirected to your exchange’s page. The link will look like this: https://guardar...
Wed, 9 Dec, 2020 at 10:54 AM
What is expected exchange rate?
The expected exchange rate is considered as the rate at the moment of calculation. The process of receiving your deposit and confirmation of a transaction t...
Wed, 9 Dec, 2020 at 10:56 AM
Can I receive a refund?
Guardarian can make a refund only under certain circumstances.  Due to the market specifics, we are unable to provide you a full list of cases where a refun...
Wed, 9 Dec, 2020 at 11:02 AM
How do I contact support?
There are two options for contacting us. By creating a ticket via our helpcenter. Please Enter your email address and specify the description of the ques...
Wed, 9 Dec, 2020 at 11:08 AM