KYC

Why do i need to verify my identity?
As a fully regulated business that we are, we need to collect this information from you in order to comply with international financial regulations, includi...
Wed, 9 Dec, 2020 at 12:52 PM
How can i verify my identity?
To verify your identity, you will receive a code in an SMS on the mobile number you have provided, you will also be prompted to enter your information and u...
Wed, 9 Dec, 2020 at 12:55 PM
Why do we ask for your mobile phone number?
We ask for your mobile number because we  identify each customers via their mobile number as this number is unique to each customer. We send a code to your ...
Wed, 9 Dec, 2020 at 12:55 PM
How long does the verification process take?
Most verifications are processed automatically between a few minutes and a few hours, but if you’ve submitted a document or image that doesn’t meet our requ...
Wed, 9 Dec, 2020 at 12:56 PM
Do I need to go through verification each time I want to make a purchase?
You only need to be verified once and all following transactions will be automatic. However we will require verification if you decide to use another bank a...
Wed, 9 Dec, 2020 at 12:56 PM