A customer will be blocked if he is found on any sanctioned list (e.g. OAFC, EU, UN, HMT, etc) for any kind of crime ranging from money laundering to terrorism financing, drug trafficking, etc. If a customer is detected to be on a sanctioned list, such a customer is blocked and cannot access our services.
Additionally, we employ rigorous security verifications throughout the exchange process to ensure a secure environment for our users. Depending on the outcome of these verifications, your access may be restricted. Unfortunately, we cannot provide further details on this matter. Rest assured that any unfinished exchange is fully returned to the customer.
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